Our Christmas Delivery dates are as below. If you have any questions about our last order dates please get in touch with us on firstname.lastname@example.org. UK Mainland Last Order Dates Tuesday 21st December (Order before 2pm) – Free Standard Delivery (Royal Mail Tracked 48) Wednesday 22nd December (Order before 2pm) – Royal Mail Tracked 24 …
If any item you receive from us arrives damaged, please contact us as soon as possible on email@example.com so we can assist you accordingly.
No. All returns must be paid for by the customer. We ask that you use a tracked postal service and retain proof of postage until you receive your refund.
If you wish to return your order, please contact us, in the first instance, on firstname.lastname@example.org within 30 days of delivery so that we can authorise your return. Please include your name, order number and the reason for return in your email.
If you are buying from outside the UK, please take a look at our stockists and full list of distributors to find your nearest retailer.
We dispatch all orders placed before 2pm on the same day. Any orders placed after that time will be dispatched on the next available working day. All orders are sent via Royal Mail or DPD using a tracked delivery service. For 24 Hour please allow 1 – 2 days as this is not guarantee …
You will receive an order confirmation email once your order has gone through successfully. This can sometimes be filtered into your junk inbox, if you still cannot find a confirmation email then please get in touch with us at email@example.com and we’ll be happy to assist you further.
We use Royal Mail fully tracked services to deliver all orders that are going to the UK. We use both Royal Mail and DPD for orders placed in the Republic of Ireland.